1. Introduction
This Privacy Policy (“Policy”) applies to the securing and processing of personal data by Yaatri Special (hereinafter referred to as “Company”), in connection with personal data provided by any person (“User”) who has purchased, intends to purchase, or inquires about any product(s) or service(s) through our website, mobile site, mobile application, or any other digital or physical channel (collectively referred to as “Sales Channels”).
For the purpose of this Policy:
By accessing or using our Sales Channels, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
This Policy does not apply to third-party platforms, websites, or services, even if linked through our platform. Users are advised to review their respective privacy policies before interacting.
2. Purpose of the Policy
We understand the importance of your privacy and are committed to protecting your personal data. This Policy outlines how your data is collected, used, processed, disclosed, and stored in compliance with applicable data protection laws.
This Policy should be read along with any other notices or policies provided at the time of data collection.
3. Types of Personal Data We Collect
We may collect, use, store, and transfer different categories of personal data, including:
a) Identity Data
First name, last name, username, title, or similar identifiers
b) Contact Data
Residential address, email address, phone number
c) Transaction Data
Details about bookings, payments, travel history, and services availed, including information of co-travellers provided by you
d) Technical Data
IP address, browser type and version, device details, operating system, time zone, and location
e) Usage Data
Information about how you interact with our website, pages visited, and actions taken
f) Marketing & Communication Data
Preferences related to receiving marketing communications and responses to campaigns
g) Profile & Public Data
Data collected from forms, surveys, or publicly available sources including social media integrations
h) Additional Data (if applicable)
For visa or forex services, documents such as passport copies, photographs, or financial documents may be collected as required
We do not collect sensitive personal data such as health, religion, political views, or biometric information through our platforms.
4. Modes of Collecting Personal Data
We collect personal data through:
a) Direct Interaction
When you:
– Make bookings, inquiries, or requests
– Register, subscribe, or participate in promotions
– Contact us via email, phone, or in person
b) Automated Technologies
Through cookies, server logs, and similar technologies to track usage and improve services
c) Third-Party Sources
Analytics providers, business partners, or publicly available platforms
5. Grounds for Processing Data
We process your personal data based on:
– Contractual necessity: To provide services requested by you
– Legal obligations: Compliance with applicable laws
– Legitimate interests: Business improvement, fraud prevention, security
– Consent: For marketing communications and specific activities
6. Use of Personal Data
We use your personal data for the following purposes:
7. Sharing of Personal Data
We may share your personal data with:
a) Service Providers
Airlines, hotels, transport providers, and other vendors necessary to fulfill bookings
b) Third-Party Vendors
For payment processing, IT services, analytics, marketing, and customer support
c) Affiliates & Business Partners
To enhance services and provide relevant offers
d) Legal Authorities
Where required by law, regulation, or legal process
We do not sell or rent your personal data to third parties.
8. Data Security
We implement appropriate technical and organizational security measures such as encryption, secure servers, and controlled access to protect your personal data.
While we strive to ensure complete security, no digital system is entirely foolproof.
9. Data Retention
We retain your personal data only for as long as necessary to:
– Fulfill the purposes for which it was collected
– Comply with legal, regulatory, and accounting obligations
– Resolve disputes and enforce agreements
In certain cases, anonymized data may be retained for research and analysis.
10. User Rights
Subject to applicable laws, you have the right to:
– Access your personal data
– Request correction or deletion
– Restrict or object to processing
– Withdraw consent for marketing communications
To exercise your rights or for any concerns, contact: info@yaatrispecial.com
11. Third Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and users are advised to review their policies independently.
12. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be communicated through our platform or other appropriate channels. Continued use of our services constitutes acceptance of the updated Policy.
